Privacy Policy
Introduction
Your privacy and keeping your personal information secure are extremely important to us. We are committed to protecting Your privacy and handling Your information in an open and transparent manner.
This Privacy Policy (“Policy”) explains the following things:
- What we do with your personal information openly and transparently
- what we do to keep it secure;
- with whom do we share your information
- your rights in relation to the personal information we hold about you
- and whom you can contact for more information.
We will amend or update this Policy regularly to reflect changes in our practices with respect to the processing of personal information, or changes in applicable law. We encourage you to read this Policy carefully and to regularly check this page to review any changes we might make to the terms of this Policy.
Terms & Definitions
To help clarify our meaning, we have used certain capitalized terms in this Policy. These terms and their meaning ar
- The Information Technology Act, 2000 (IT Act)” is a law in India that provides a legal framework for electronic governance and electronic commerce. The act provides for the protection of personal data and sensitive personal data of individuals.
- Marketing” means any action or advertisement or promotion or marketing material like surveys, vouchers, research, and events. This list is not exhaustive.
- Services” means the services provided by the Prabhu Money Transfer that we may introduce from time to time.
We may collect, record and use information about You in physical and electronic form and will hold, use and otherwise process this data in accordance with the Data Protection as set out in this Policy.
The personal information we collect and use may include, amongst other things:
- Your name
- Your contact information such as Your email address, postal address, and telephone number
- Your demographic information such as age, education, gender, and Employment
- Your Aadhaar Information (in masking form) and the captured finger data in encrypted form.
- The reason for your transfer request
- Your Beneficiary information such as Name, Mobile, Address, and Account Details
- Your payment details and other financial data (for example, Your bank or payment method)
- Information about Your visit to our website, including the full Uniform Resource Locators (URL), clickstream to, through, and from our website (including date and time), length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
How we collect your personal information
Information You give to us when You use our services. If You use our services You will need to provide certain information including Your name, address, and Aadhaar Number, as well as the name and other details of the recipients of the money transfers that you instruct us to carry out. This information must be complete and accurate, and if not, we may have to take additional steps to complete the transaction.
Other information You give to us. This is information about You that You give us by filling in forms on our website (for example, the ‘contact us’ section) or when you communicate with us by phone, e-mail, or otherwise. It includes, for example, information You provide when You register on the website for us to contact You when You inquire about any of our Services when You sign up to receive notifications, and when You report a problem with our website. The information You give us may include, among other data, Your name and email address. We may also record our telephone conversation with you for training and monitoring purposes.
Social Media. Depending on Your settings or the privacy policies for social media and messaging services such as Facebook, LinkedIn, and Instagram, you might give us permission to access information from those accounts or services.
Other Sources. We may receive information about You from other sources, including publicly available databases, and combine this data with information we already have about You. This helps us to update, expand and analyze our records and provide services that may be of interest to You.